Email : nagendra@iimshillong.ac.in
Office Ph.: +91 364 2308000

Assistant Professor, Ph.D., IIM Ranchi
Email : nagendra@iimshillong.ac.in
Office Ph.: +91 364 2308000
Dr. Nagendra Kumar is an operations and supply chain management professional whose research examines how emerging digital technologies particularly artificial intelligence and digital twins: shape managerial decision-making, collaboration, and supply chain outcomes. His doctoral research at the Indian Institute of Management Ranchi focused on “Human-AI Collaboration in Operations and Supply Chain Management”.
His research spans human-AI collaboration, managerial beliefs toward AI, adoption barriers to digital twin technology, sustainable supply chains, and supply chain resilience. He uses systematic literature reviews, meta-analysis, configurational methods, structural equation modelling, DEMATEL, and discrete choice experiments to investigate complex operations and supply chain problems. His work has appeared in journals including the International Journal of Production Economics, International Journal of Information Management, Journal of Computer Information Systems, Management Review Quarterly, and Benchmarking: An International Journal.
Alongside research, he has teaching and academic experience in subjects related to operations management and operation research. His prior professional experience includes a faculty role at Prestige University and banking operations roles at HDFC Bank and Axis Bank. He has presented research at international and national academic conferences, including POMS International in Atlanta, POMS India, and ISDSI-Global.
Academic Qualifications
| Position | Institution | Duration |
| Assistant Professor | Prestige University, Indore, Madhya Pradesh | December 2025-October 2026 |
| Regional operation Manager | HDFC Bank Limited, Bengaluru, Karnataka | July 2020-January 2021 |
| Operation Manager | Axis Bank Limited, Noida, Uttar Pradesh | September 2017-March 2019 |
| Teaching Assistant- Operations Management Area | Indian Institute of Management (IIM) Ranchi | 2021-2026 |
Published Journal Articles
Conference Presentations