लोगो

THE SEAT OF
KNOWLEDGE
THE HEART OF
TRANSFORMATION

Operations & Quantitative Techniques

Nagendra Kumar

Assistant Professor, Ph.D., IIM Ranchi

Scopus Profile

Orcid Profile

LinkedIn Profile

Contact:

Email : nagendra@iimshillong.ac.in

Office Ph.: +91 364 2308000

Research Interests/ Areas
  • Human-AI Collaboration in Operations and Supply Chain Management
  • Digital Twins and Digital Innovation in Supply Chains
  • Behavioural Operations Management and Managerial Beliefs about AI
  • Green Manufacturing, Energy Efficiency, and Sustainable Operations
Teaching Interest / Areas
  • Operations Management
  • Supply Chain Management
  • Business Statistics and Business Analytics
  • Operations Research and Quantitative Methods
  • Service Operations Management

Biography

Dr. Nagendra Kumar is an operations and supply chain management professional whose research examines how emerging digital technologies particularly artificial intelligence and digital twins: shape managerial decision-making, collaboration, and supply chain outcomes. His doctoral research at the Indian Institute of Management Ranchi focused on “Human-AI Collaboration in Operations and Supply Chain Management”.

His research spans human-AI collaboration, managerial beliefs toward AI, adoption barriers to digital twin technology, sustainable supply chains, and supply chain resilience. He uses systematic literature reviews, meta-analysis, configurational methods, structural equation modelling, DEMATEL, and discrete choice experiments to investigate complex operations and supply chain problems. His work has appeared in journals including the International Journal of Production Economics, International Journal of Information Management, Journal of Computer Information Systems, Management Review Quarterly, and Benchmarking: An International Journal.

Alongside research, he has teaching and academic experience in subjects related to operations management and operation research. His prior professional experience includes a faculty role at Prestige University and banking operations roles at HDFC Bank and Axis Bank. He has presented research at international and national academic conferences, including POMS International in Atlanta, POMS India, and ISDSI-Global.

Academic Qualifications

  • D. in Operations Management, Indian Institute of Management (IIM) Ranchi, Jharkhand (2021-2026). Thesis: “Human-AI Collaboration in Operations and Supply Chain Management.”
  • Post Graduate Diploma (PGP) in Banking and Business, Manipal Academy of Higher Education, Bengaluru (2016-2017); Specialisation in Banking Operations and Finance.
  • Bachelor of Engineering (B.E.) in Electrical and Electronics Engineering, Rajiv Gandhi Proudyogiki Vishwavidyalaya, Bhopal (2011-2015).
Position Institution Duration
Assistant Professor Prestige University, Indore, Madhya Pradesh December 2025-October 2026
Regional operation Manager HDFC Bank Limited, Bengaluru, Karnataka July 2020-January 2021
Operation Manager Axis Bank Limited, Noida, Uttar Pradesh September 2017-March 2019
Teaching Assistant- Operations Management Area Indian Institute of Management (IIM) Ranchi 2021-2026

Published Journal Articles

  1. Kumar, N., Kumar, R. R., & Raj, A. (2026). The Automation Paradox: Efficiency Gains vs. Workforce concerns in Human-AI collaboration. International Journal of Information Management. (Q1, ABDC-A)
  2. Kumar, N., Kumar, R. R., & Raj, A. (2026). Managerial Beliefs and Human-Artificial Intelligence Collaboration in Supply Chain: A Configurational Perspective. International Journal of Production Economics, 110005. https://doi.org/10.1016/j.ijpe.2026.110005 (Q1, ABDC-A)
  3. Kumar, N., Gupta, R., & Rathore, B. (2026). Examine the Interrelationship among the Adoption Barrier of Digital Twin in Supply Chain. Benchmarking: An International Journal, 1–29. https://doi.org/10.1108/BIJ-09-2024-0742 (Q1, ABDC-B).
  4. Kumar, N., Kumar, R. R., & Raj, A. (2025). Establishing Antecedents and Outcomes of Human-AI Collaboration: Meta-Analysis. Journal of Computer Information Systems, 1–15. https://doi.org/10.1080/08874417.2025.2492885 (Q1, ABDC-A)
  5. Kumar, N., & Kumar, R. R. (2025). Human–AI Collaboration in Operations and Supply Chain Management: A Systematic Literature Review. Management Review Quarterly, 1–34. https://doi.org/10.1007/s11301-025-00575-9 (Q1, ABDC-B)

Conference Presentations

  • POMS International Conference, Atlanta, Georgia, USA (2025): Human-AI Collaboration (Industry 5.0) in Sustainable Supply Chain Management.
  • International Scientific and Practical Conference, Moscow, Russia (2025): Psychological Science & Practice at the Intersection of Technology
  • POMS India Conference, IIM Ranchi (2024): Managerial Beliefs & Human-AI Collaboration
  • ISDSI-Global Conference, IIM Ranchi (2023): Sustainable Supply Chain Management
  • Industry project: National Thermal Power Corporation (NTPC) Limited: contributed to industrial operations involving production planning, process optimisation, supply chain coordination, and inventory management, with the objective of improving operational efficiency.
  • Potential areas for executive education and industry engagement, based on research and teaching expertise: AI adoption in operations and supply chains; human-AI collaboration; sustainable supply chains; digital twin adoption; supply chain resilience; operations and supply chain analytics; and business/operations analytics.
  • International Conference Grant, POMS International Conference, Atlanta, Georgia, USA (2025).
  • Qualified GATE 2020, Electrical Engineering stream.
  • Qualified National Mathematics Olympiad (2007).